Policies

BOOKING

Please call or email to schedule your portrait session and check our availability for wedding coverage. Portrait sessions are scheduled Monday through Thursday.  Weekends are reserved for weddings only.  No exceptions.  AKP requires a portrait sitting fee be paid in full prior to the shoot to reserve your portrait date.  You have 2 business days to pay for your invoice before forfeiture of your date.  Your sitting fee is non-refundable. One complimentary reschedule (outside of weather conditions) for a portrait session is allowed but is subject to availability. You can choose to schedule your maternity session, newborn session, child portrait session, family session, engagement portraits or anniversary portraits in studio or offsite at a location of your choosing. AKP requires 1/3 of the contract to be paid as the deposit to reserve client WEDDING DATES.  This fee is non-refundable but can be reapplied should a client reschedule their event.  Wedding clients must reschedule within one year of their original wedding date.  

 

VIEWING CLIENT IMAGES

All portrait clients are provided with their own online password-protected image gallery that is accessible 2-3 weeks post shoot.  Wedding clients will receive their gallery access within 6-8 weeks post event.  This gallery will host all of the images from a session or event.  All images viewable in a client gallery will be edited for color, contrast, exposure and composure only.  No "retouching" is done to images in client galleries.  Clients are allowed to make print and product orders directly from their online gallery or in person at the  studio.  Clients are also allowed to give friends and family members access to their gallery and those individuals can log-in with their own email addresses and make their own orders. Client galleries are kept confidential and it is left up to the client to allow those friends and family members access.  AKP does give gallery passwords to anyone outside of those persons listed on the contract.  Client galleries are accessible for 60 days only, after which a client must schedule an in-studio meeting to order.

 

ORDERING AND RECEIVING PRODUCTS

All products are additional and none are included in the original sitting fee. Ordering can be done through online client galleries or a client can choose to schedule a visit to the studio.  If you are not sure which products suit you best, AKP showcases many product samples at her studio.  Guaranteed product pricing is available up to 6 months post session.  Client orders will not be processed or ordered until the products are paid for in full. No exceptions.  ALL PRODUCT SALES ARE FINAL. Depending on the type of product you purchase, it can take up to three weeks until it is available to ship or pickup.  However, most products are available within one week of purchase. Clients may choose to pick up products from the studio or may pay to have them shipped.  AKP outsources ALL printing.  No printing is done in studio.  Orders will be placed and distributed within business hours. All prices quoted for professional services, prints, proofs and albums are guaranteed for three (6) months following the date of the client’s wedding. Orders placed after this timeframe are subject to current published prices for AK. Clients are welcome to purchase products within a two-year time frame.

 

ANNOUNCEMENTS AND INVITATIONS

AKP provides custom announcements and invitations of all kinds using images from client shoots.  These are designed to client requests. Due to customization, payment in full is due prior to receiving proof designs.  This process can take up to 2 business days.  Orders will not be placed until clients gives their full approval. Cards come in increments of 25 only.  All product sales are final.

 

PREVIEW/BLOG POSTS

The time in which images are posted on AKP’s blog is made at the discretion of the photographer. Blog posts are not part of any package nor are they mandatory.  Each image posted on the blog is done strictly for marketing purposes.  This is a complimentary service.  Additionally, due to the length of time retouching takes, AKP cannot guarantee the timing in which your images are previewed nor the amount of images posted. Respectfully, during busy seasons, preview posts are not considered a high priority as image galleries and orders take precedence.

 

DIGITAL NEGATIVES

AKP does not release copyright but does sell digital negatives.  Purchasing the digital negatives means you are purchasing all of the edited high resolution files from a shoot or wedding.  Prices for digital negatives for portrait sessions and weddings vary.  Please contact AKP for pricing.  Clients are allowed to print from their purchased digital negatives whenever and however they choose.  Clients are not allowed to publish their digital files in web or print without prior consent from AKP.  AKP requires that any images exhibited online must contain the AKP logo and credit in the form of : photo taken by Anna Kinchen Photography.  Digital negatives are edited for color, contrast, exposure and composure only.  No additional "retouching" or skin enhancement is done to the digital negatives due to the amount time involved.  Portrait digital negatives are sold for $300 and wedding digital negatives are sold for $600